Responsibilities

Responsible for providing technical expertise and support to our sales team, 

including product demonstrations, technical presentations, and customer 

consultations. This role involves working closely with customers to understand their 

needs and provide solutions that meet their requirements. 

 Collaborate with the sales team to understand customer needs and develop 

solutions that meet those needs 

 Provide technical expertise and support throughout the sales process, 

including product demonstrations, technical presentations, and customer 

consultations 

 Ensure timely creation of quotations on SFDC, follow up on purchase order and 

creation of SIF in CMS/CSS 

 Provide technical support and troubleshooting for customers, both remotely 

and on-site as needed 

 Develop and maintain a deep understanding of the company's products and 

services (up-to-date knowledge of industry trends and emerging technologies) 

 Work closely with product team to ensure a thorough understanding of 

product capabilities and limitations 

 Participate in trade shows, conferences, and other industry events as needed 

 Provide training and support to sales team members 

Requirements

 Bachelor's degree in a relevant field (e.g., biology, molecular, biotechnology) 

 Minimum of 2 years of experience in local academic research area, a focus on 

NGS products and services will be a plus 

 Strong understanding of NGS technology and the life sciences market 

 Ability to understand complex technical concepts and explain them in a clear 

and concise manner 

 Requires full professional proficiency in Korean (both written and spoken) to 

liaise effectively with Korean-speaking clients and stakeholders 

 Excellent communication and interpersonal skills 

 Strong problem-solving and analytical skills 

 Ability to work independently and as part of a team