본문
- Provides 24x7, deep-dive IT support for Logistics operation IT systems and Applications e.g. WMS (Warehouse Management System), Packing PC, Smartphone PDA
--- identify, diagnose then resolve production related issues, which required strong application and devices of troubleshooting and analytic skills.---- 4 Logistics Operation centers located in YongIn/Ichon (need to travel for support if needed)
- Analyze the underlying causes of the issues and work with all related IT and user teams on the preventive measures to prevent the similar issues from happening.
- Manages and track all incidents and service requests to resolution; ensuring that SLAs are met.
- Candidate must possess at least Degree in IT, Computer Science or Business Computing or equivalent.
- Experience in complex queries, stored procedures, views and functions in SQL Server 2014/2016, Oracle 12, MySQL, or PostgreSQL (SQL Skill is must)
- Experience in supporting Logistics applications and devices in a logistics industry.
|
